Windows Help Desk

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BridgeTrak Version 8.0 - Help Desk Ticket tracking by ScriptLogic Corporation
to improve the efficiency of your help desk, BridgeTrak Suite offers comprehensive trouble ticket tracking that is intuitive, customizable and scalable to meet...
Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation
eliminating the biggest source of help desk calls. Product Type: Desktop/User Management

Target User: IT and Network Administrators

IT Problem:
Desktop Authority...
Driving IT help desk efficiency with customer-centric remote support by Citrix Online - GotoAssist
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant...
Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty...
Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.
costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost...
Numara Software Webinar - Track It! by Numara Software
everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. Watch this...
Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc
support Operations and the Service Desk, and evolving and automating key processes between the two groups. IT organizations can significantly improve...
10 Ways to Reduce Your Email Costs by Iron Mountain Digital
Thinking about cutting costs by switching to email archiving and management in the cloud, but not sure how it all adds up...
Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.
management capabilities of their Windows infrastructure:

  • Compliance objectives require better information about and auditing of end-user PCs, as well as
...
Supporting Employees Anytime, Anywhere by Citrix Online - GotoAssist
will be mobile by 2011.

Has the IT help desk evolved to support today's mobile, global, 24/7 workforce?

This new Ziff Davis White Paper takes an in-depth look at the...
3 Best Practices for Reducing Exchange Downtime by AppAssure Software
are immediately in contact with the help desk to report the problem. Users are far less inclined to be forgiving when it comes to an e-mail outage; they just expect it to...
Becoming Proactive In Application Performance Management by Compuware Corporation
issues before end users call the help desk.

Compuware Corporation commissioned Forrester Consulting to survey 389 global technology decision-makers...
Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry
to critical issues and improve help desk management overall.

This Webcast reviews the best practices and business drivers for mobilizing ITSM applications...
Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc
how a holistic methodology can help service support organizations drive down costs and improve service
How to Cut BlackBerry Support Costs by 25 to 50% by Zenprise
MobileManager uses automation to help improve end user support quality without increasing staff or IT spending to keep up with the exponential growth of...
Rationalizing the IT Support Services Budget for 2009: Three Things Enterprises Should Investigate by Citrix Online - GotoAssist
departments should investigate to help strategize cost reduction during the downturn. As companies brace for more bumps in the economic downturn, many...
Unified Communications: A Good Investment in a Down Economy by SearchUnifiedCommunications.com
in a Down Economy", and learn how UC can help your business survive the recession. And the best part? You will get to hear from several experts and network with your...
Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry
City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to...
Information Security: DataDrain - How DLP tools can mitigate incidents and offer insight into where data lives by Symantec Corporation
Data Loss prevention products help companies understand where their sensitive data is located, where it's going, how it is being used; they can also...
Recovery Manager for Active Directory by ScriptLogic Corporation
  • 174; XP
  • Microsoft®

    • Windows® Vista

  • Microsoft® Windows® 2008 Release Candidate
  • Support for 64-bit versions of Windows

    		•
    IT Download: Symantec Backup Exec 12.5 by Symantec Corporation
    s Backup Exec family, the leading Windows backup and recovery solution. Product Type
    Back up and storage

    Target User
    FIT

    IT Problem
    There is simply no compromise...
    ActiveRoles Server - Active Directory Management by ScriptLogic Corporation
    group lifecycle management for the Windows enterprise.

    Download size: 558 MB

    Terms of Trial License: Free Trial, contact ScriptLogic for trial key

    Special...
    Related Downloads
    BridgeTrak Version 8.0 - Help Desk Ticket tracking
    Sponsored by ScriptLogic Corporation
    Desktop Authority Password Self-Service Version 4.1.1
    Sponsored by ScriptLogic Corporation
    Driving IT help desk efficiency with customer-centric remote support
    Sponsored by Citrix Online - GotoAssist
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